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Poor Programming

June 17th, 2005 @ 7:49 am PDT

CapitalOne’s website is just terrible. About every third time I click the “LogIn” button on the front page it simply redirects me to the front page. Even on my work connection the entire site loads like it’s running on a 1992 486 box. There are ridiculous pop-ups thrown at me every time I attempt to download a statement. The layout is cluttered with AdSense-esque ads and 63 small-print disclaimers on every page. This is a company that must have money falling out of their pockets — why can’t they have a fast, slick web site? Even Washington Mutual — my local bank — has an infinitely better system.

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banking / customer service / rants / web design

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