Men’s Health Subscription Customer Service August 28th, 2009 @ 8:49 am PST
Look, I love Men’s Health magazine, and not just because at least once each issue for the last five years — I’ve been keeping track! — an article has mentioned the University of Florida. I had my subscription set to automatically renew every year. But when I switched banks from Washington Mutual to Bank of […]
Bally’s Total Fitness Account Update February 12th, 2009 @ 9:01 am PST
Dealing with my hacked checking account has been a major pain in the ass. I have had to update dozens of companies who were automatically debiting my checkcard. The fine people at Bally’s Total Fitness allow you to pay your bill online, but for some reason it is near impossible to determine how to update […]
The Seam and the Hole April 28th, 2008 @ 6:13 am PST
When the barista at Starbucks handed me my coffee this morning, the hole in the lid was directly over the seam in the cup. This, I have come to learn, is a recipe for disaster. If the hole is within a centimeter of the seam you are almost guaranteed to experience “coffee drip” on your […]
Dell Laptop Hard Drive Failure March 18th, 2008 @ 8:11 am PST
In which I save the day by knowing how computers work
Disappointing Food February 12th, 2008 @ 9:16 am PST
Fast Food: Ads vs. Reality
Blue Cross of California Member Registration July 10th, 2007 @ 6:52 am PST
The new member registration form at the Blue Cross of California website has what I consider to be several major bugs. A user’s username must contain a number and a letter. Because this is not exactly a ‘net “standard”, they need to do a better job of bringing this to your attention. When you submit […]
Rock, Paper, Scissors at Work June 22nd, 2007 @ 6:55 am PST
Rochambeau the front line. Seth is brilliant.
The Secret Superpower of Starbucks March 9th, 2007 @ 7:11 am PST
When I have the opportunity I am apt to choose the underdog. Aside from the sinfully delicious Cinnamon Dolce Latte, for example, I dislike Starbucks and will generally go to the mom-and-pop coffee shops scattered around Los Angeles. More often than not lately, though, I am finding that Starbucks’ secret superpower is consistency. Mussolini kept […]
Gators Championship Package from Sports Illustrated January 10th, 2007 @ 10:08 am PST
At some point about fifteen years ago I subscribed to Sports Illustrated. With the exception of a tragic few months during which most of my mail was trapped shuffling between coasts, I haven’t missed an issue. Generally I ignore all the commemorative editions and t-shirt and sweatshirt offers; I have enough t-shirts and sweatshirts to […]
Why Not Just Make Me Happy? November 9th, 2006 @ 7:12 am PST
Dear IHOP, At the end of September I visited your brand new Marina Del Rey location with several of my co-workers. Everyone in my office had been excited for months while we waited for you to open. When you decided last year to demolish the friendly, inexpensive, personal, small-town bagel shop that we all knew […]
