I’ve been on hold waiting to talk to someone at Tesla support for twenty minutes now.
Posts tagged “customer service”
Pampelone
In which I complain about an inexcusable lack of customer service
What is the appropriate way to deal with the sunk cost fallacy after being on hold with the IRS for 90+ minutes?
If your phone system is smart enough to let me know my hold time is likely to exceed one hour, it should be smart enough to let me leave my number to call me back. Also, you’re severely understaffed.
- That’s What Bea Said!
- Avoid customer service prompts and long hold times with GetHuman.com. (And, of course, there’s an iPhone app for that.)
- The graphic Jish found depicting a Visual Explanation of Family Relationships is the first I’ve ever seen that made sense.
- If you live here, you already know this: Los Angeles is a lonely city.
- “If you believe what you read in scientific literature, you shouldn’t believe what you read in the scientific literature.” This is (probably) why everything you think we know might be wrong.
Behold! The Periodic Table of Science Fiction!- Chris Coyier explains the genius of asking for the hard part first.
And if you care about football and the NFL Draft at all, ignore what all the pundits are predicting and make sure to read what Cold, Hard, Football Facts says in A Tale of Six Quarterbacks:
Tebow not only passed the ball far more effectively than any of these No. 1 overall picks (Peyton Manning, Tim Couch, Eli Manning, JaMarcus Russell, and Matt Stafford). It pays to remember that, in his spare time, he set the SEC career record for rushing touchdowns. Oh, and he won a Heisman Trophy and two National Titles. Other than that, he didn’t do much.
But Tebow didn’t just put up big stats … he put up supremely efficient stats. He was more accurate, and produced more big passing plays, and was more likely to put the ball in the end zone, and more likely to keep it out of the hands of opposing defenders, than any of the recent collection of No. 1 passing phenoms to come out of the SEC.
2024-09-19: Broken links in this post have been removed and/or updated.
Adventures with Microsoft Support
In which Microsoft has me running around in circles
Men’s Health Subscription Customer Service
Look, I love Men’s Health magazine, and not just because at least once each issue for the last five years — I’ve been keeping track! — an article has mentioned the University of Florida. I had my subscription set to automatically renew every year. But when I switched banks from Washington Mutual to Bank of
Bally’s Total Fitness Account Update
Dealing with my hacked checking account has been a major pain in the ass. I have had to update dozens of companies who were automatically debiting my checkcard. The fine people at Bally’s Total Fitness allow you to pay your bill online, but for some reason it is near impossible to determine how to update
The Seam and the Hole
If you put the seam right over the hole, the coffee drips.